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Good Citizen / Bon Citoyen

Re: "No Service" iPhone SE (2nd Gen)

The old sim (Telus) is still working (had to make a phone call so I tried it) so I'm going to presume that the port-in didn't happen the way it was supposed to. 

Thanks for your suggestion - I think it's definitely something to do with the sim and the transfer from Telus to PM

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Good Citizen / Bon Citoyen

Re: "No Service" iPhone SE (2nd Gen)

I've had success moving my Telus SIM card from the old phone to the new one without any difficulties.  The PM card didn't work in the new phone from the start and I only tried it in the old phone this morning (12+ hours after activating my PM account) so I don't think that's the issue her.

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Mayor / Maire

Re: "No Service" iPhone SE (2nd Gen)

You need help. The port I did from Telus to PM  took seconds.

Need Help? Let's chat.