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Sylvielegault
Good Citizen / Bon Citoyen

Re: problem sim card

thank you , i alreidy didthey will try to help me out

Mary_M
Retraité / Retired

Re: problem sim card

Hey everyone,

 

thank you for taking the time to post on the community and help out !

 

The formatting of the number, I believe is an issue with the new IOS update. I've even been affected as well- basically, the country code is missing and formats the number in a different way which makes it appear as a foreign numbers. Let's say my number is 1 (514) 444-4444, it will appear as 51 444 44 44. 

 

I'm currently looking for ways to fix the issue, and if I do get any news, I will update the thread.

 

In the meantime, please try the following in the order shown below:

 

- go to settings, messages, sign out of your apply ID

- go to settings, facetime, sign out of your apple ID

- go to settings, messages, disable imessage

- go to settings, facetime, disable facetime

- go to settings, general, reset, reset network settings

- once all of this is done, please sign back into your apply id through imessage and Facetime and check whether the formatting changed.

 

Thank you,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
Sylvielegault
Good Citizen / Bon Citoyen

Re: problem sim card

Un gros merci a tout le monde de m avoir aider et specialement a LEGO

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Sylvielegault
Good Citizen / Bon Citoyen

Re: problem sim card

Moi ce matin j ai recue un apdate carrier j avait donner mais info un MOD hier, alors ca a tout regler. Imagine j avait mi ma carte sim dans un autre telephone et quant je les retirer l autre cell avec sa carte sim est venu avec ce num+61.. 

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