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plan didn't change no data

jennaj261
Good Citizen / Bon Citoyen

 

I changed my plan before my new bill was taken off my card. but when I paid the bill it only paid for the old plan and didn't change it.  been trying to get help for more than 24hrs with no help can @Moderator_Team please message me

1 REPLY 1

austinhuang
Town Hero / Héro de la Ville

@jennaj261 wrote:

 

I changed my plan before my new bill was taken off my card. but when I paid the bill it only paid for the old plan and didn't change it.  been trying to get help for more than 24hrs with no help can @Moderator_Team please message me


Here's the proper way to Ask a moderator (Can take up to 48 hrs, 1 message at a time). Provide your account details e.g. Email, name, number, PIN OR recent call history, etc.

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