cancel
Showing results for 
Search instead for 
Did you mean: 

photo text is not working

jenniferw
Great Neighbour / Super Voisin

Tried to text photos, but failed each time.

 

5 REPLIES 5

t_p
Mayor / Maire

@jenniferw wrote:

Tried to text photos, but failed each time.

 


@jenniferw 

You need to have the cellular data switched on, even though the texts won't use your data.

Meow
Mayor / Maire

@jenniferw wrote:

Tried to text photos, but failed each time.


In order to send photos through texting DATA has to be set to ON. Your Data Allowance will not be used but that switch has to be set to on to send/receive MMS.

Anonymous
Not applicable

@jenniferw 

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

and you can try to reset network settings and Changing APN Settings
Spoiler
n an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  Here link, 

 

and go Changing APN Settings On An IPhone

click Here link, 

 

How to reset network settings on an Android device
  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System," depending on what device you have.
  3. Tap either "Reset" or "Reset options."
  4. Tap the words "Reset network settings."

   or visit  Here link,

 

and go Changing APN Settings On Android device

click Here link,

 

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

 

and do Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

for iphone  go to Settings > Messages > To turn iMessage on or off, 

 

Turn your data on to send a Picture Messaging in world-wide,

 

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging, 


you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

 

make sure your Data is on.

 

and can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

 

for android visit Here link ,

 

and do Rebooting your phone 

This is quick and simple,

softech
Oracle
Oracle

@jenniferw  Photo Text.. MMS .. require Mobile data to be turned on.. did you do so?

 

Anonymous
Not applicable

 @jenniferw : Do you have cellular/mobile data on? Can you otherwise browse the internet? Is it an iOS or Android device?

Need Help? Let's chat.