phone

[emilyholly]

My phone does not have data and long distance phone calls which were already paid for another words you took the money out of my account, please check and let me know what's going on.

Thank you

Rickee

[Mary_M · Accepted solution]

Hey @emilyholly,

Thank you for contacting us !

We have not yet received a private message from you - feel free to send us a one if you still need assistance. It will be our pleasure to help.

Regards,

Mary

[rob79]

Hey @emilyholly - you're going to have to send a private message to the mods to help you with this. Be sure to include your PM account number, phone number, and the email address you use to log into self-serve in the message.

Click Here to send the mods a direct message.

Good luck!

[Balanceman]

Were you able to get your issues resolved?

[Mary_M · Accepted solution]

Hey @emilyholly,

Thank you for contacting us !

We have not yet received a private message from you - feel free to send us a one if you still need assistance. It will be our pleasure to help.

Regards,

Mary

[jeffster1970]

---

@Mary_M wrote:

Hey @emilyholly,

Thank you for contacting us !

We have not yet received a private message from you - feel free to send us a one if you still need assistance. It will be our pleasure to help.

Regards,

Mary

---

Maybe it was a port-in and started working a day after the post??  

[Mary_M]

It's possible, but we can't know or confirm until we've looked into it! If the issue was resolved, even better 🙂 @jeffster1970

Cheers,

Mary