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phone reads not registered on network and cant make a call

crushton
Great Neighbour / Super Voisin

phone reads not registered on network and cant make a call

4 REPLIES 4

kb_mv
Mayor / Maire

@crushton Is everything up and running now? If not have you contacted a moderator? Does the sim in your phone have the same last 4 numbers printed on it that show in your self serve account when you select change sim card?

esjliv
Mayor / Maire

Hell @crushton ,

 

Try one or more of the below:

*rebooting your phone

*removing your SIM for a few minutes, then reinserting it

*go into airplane mode for a few minutes, then going back to regular mode

*reboot your phone again

 

 

gpixel
Mayor / Maire

@crushton there was a network outage earlier. try restarting your device to see if it reconnects to the network

popping
Retired Oracle / Oracle Retraité

@crushton 

Which phone are you using?

PM uses 3G signal for voice calls and uses 3G or LTE for data.

 

Login your account. 

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