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number change

scott63
New in Town / Nouveau en Ville

why did my phone number change today?  Without my permission.

2 REPLIES 2

JoyLuck
Mayor / Maire

@scott63 wrote:

why did my phone number change today?  Without my permission.


Have a moderator look into this for you.

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
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@scott63 wrote:

why did my phone number change today?  Without my permission.


By chance, did you previosuly ask for a phone number to be ported in but that request failed?

 

Either way, this is something that moderators need to deal with. Please open a ticket by going to:  https://publicmobile.ca.ada.support/chat

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