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GreaseMonkey
Great Citizen / Super Citoyen

@ Allen_2020

Contact the Moderator_Team.

Let them know about the issues. Normally they will do a full refresh of your account.

Could be a minor bug. I had a similar issue with international text messaging.

This solved the problem.

 

march2019
Great Neighbour / Super Voisin

Re: not working

I am currently experiencing the same issue, not receiving all incoming calls.  It takes several attempts in order for a call to come through.  Text messaging work fine and I can make outgoing calls fine as well.

 

My sister, who is also on public mobile is experiencing the same issue with not receiving all incoming calls.

 

I have tried the suggestions to restart, airplane mode etc but none worked.  Submitted a ticket to the moderator, hopefully they can help.

Need Help? Let's chat.