not able to send or receive pic thru text to and from non iphone user

[mimiwong]

Hi Guys. Hope someone can help. I have a iphone 5s. I am not able to send or receive pic text to and from non iphone user. I was told it is service provider's issue. I wonder is there any setting I can change to make it happen. Thanks in advance for your help.

[CatBlack]

on iphone check if media is enabled in call settings may say wifi or cell data extra charges may incurr enable downloads over data,, ,definatly disable imess and use another msm

[popping]

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@mimiwong wrote:

i do not find the group messaging in iphone 5s. the other are both turned on still does not work

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Option 1.  Disable  iMessage app and just use the SMS/MMS for communication as suggested by @will13am 

Option 2.  Leave the group messaging off and you cannot participate group messaging.  But you still can send and receive SMS/MMS individually.

[mimiwong]

i do not find the group messaging in iphone 5s. the other are both turned on still does not work

[mimiwong]

i tried that already. It does not work. It stalled

[will13am]

@mimiwong , it is likely that you have iMessages turned on.  Try turning that off as the default picture messaging service.  

[gblackma]

@mimiwong to send text messages to a non iPhone user enable data, sms and mms. Stay safe. 

[popping]

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@mimiwong wrote:

Hi Guys. Hope someone can help. I have a iphone 5s. I am not able to send or receive pic text to and from non iphone user. I was told it is service provider's issue. I wonder is there any setting I can change to make it happen. Thanks in advance for your help.

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iMessage uses its own protocol.  That is the reason why you cannot communicate with Android user using SMS/MMS.  Configure your iMessage as follows:

iPhone Settings for iOS 12.4.5
Under iPhone Messages settings:
iMessage = enabled

SMS/MMS
MMS Messaging = enabled
Group Messaging = enabled
All other Messages settings are disabled

How do you know what message type you are sending or receiving on iPhone?
Messages with green bubbles are normal SMS/MMS text messages.
Message with blue bubbles are sent via the iMessage