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LurganIeUk
Mayor / Maire

Re: no talk available

If that does not work and some of the Samsung users don't have any suggestions I would suggest you contact a mod here

 

 

 

Also by any chance is the phone in Suspend status....which I doubt. 

kakie
Good Citizen / Bon Citoyen

Re: no talk available

will try removing sim card   this in PEI 

LurganIeUk
Mayor / Maire

Re: no talk available

lol...I can't do that for you, I am in BC. Just another thing...if you contact a MOD you will need to know your Mom's information...phone #, account, email address etc. 

darlicious
Mayor / Maire

Re: no talk available

@kakie 

When you are with the phone call 611 and see what it says....if sim removal doesn't help and the account is active it may be a similar issue to this members....

 

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Late-payment-issue/m-p/682350...

HALIMACS
Mayor / Maire

Re: no talk available

@kakie 

 

Bring your mobile and swap SIM cards between devices and try to call someone (other than each other) to see what occurs.

 

This way you'll be able to determine whether the problem is with the mobile device or with the account (SIM).

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