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Joasia
Great Neighbour / Super Voisin

Hi, I have no telephone service right now. Am I the only one with this problem? Thanks

5 REPLIES 5

ckritz1
Great Citizen / Super Citoyen

It may be the area you're in. Contact PM by e-mail possibly?

 

Amasa.

Martin
Legend
Legend
The poster can also call *611 to learn the status of one's account.

chukdefatey
Deputy Mayor / Adjoint au Maire
Joasia, your 30 days of service may have been up. Have you paid for new 30 days of service. Log into your self serve account at publicmobile.ca and see if everything is paid up.

Martin
Legend
Legend
Hello,

Remove your SIM and battery, if removable. Wait a few minutes before reinserting them. Turn your phone on and off. If need be, do that 2 or 3 times.

If the above does not help, please return here and we will continue to troubleshoot.

Cheers.

Cyber
Mayor / Maire

 

Hello @Joasia,

 

Did you try to reboot your phone ?

Need Help? Let's chat.