no service

[avenx1]

I changed my plan from the $45 for 30 days to the $42 for 30 day, 6 days ago and have not been able to make or receive calls since, the account status says active and shows the current plan but i have no service, can anyone help

[Shazia_K]

Hello @avenx1, 

I'm sorry about this, 

Can you reboot your phone? I have activated your new $42 plan. 

Thanks,

Shazia

[Pier · Accepted solution]

Hello!

Don't wait, just send your personal information in private to Shazia_K and you'll get your service restored. 

Good luck, 

[JaK]

Assuming you have tried rebooting the phone? Looks like you need the help of one of the moderators, @Shazia_K @Mary_M