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my data is not working

Melycat
Great Neighbour / Super Voisin

my data is not working

4 REPLIES 4

Balanceman
Great Citizen / Super Citoyen

Is work data working yet?

 

It can be:

1) your data is turned off

2) your need to input the APN.  I don't have it right now, but it's a simple google search away.

shaner82
Great Citizen / Super Citoyen

Did you make sure data isn't turned off on your phone?  That happened to me once, although I have no clue how.  

jeffster1970
Model Citizen / Citoyen Modèle

@Melycat wrote:

my data is not working


If @Luddite suggestions weren't your solution, click this to get into contact with the moderator team:----> @CS_Agent

Luddite
Oracle
Oracle

@Melycat  You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum  (which I have done for you today), or sending a private message directly to the moderators.

In this situation first login to you account and confirm the plan is correct and a data add-on is showing under Add-ons. If there is none, you have used all the data allowance.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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