cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
gpixel4
Mayor / Maire

Re: iMessage Problems

@Jamal01 

On your iPhone, go to Settings > Messages > Send & Receive. Select your Apple ID and tap Sign Out. Then go to Settings > FaceTime, select your Apple ID and tap Sign Out.
If the phone number that you want to remove belongs to an iPhone that you can't access, change your Apple ID password. This removes all phone numbers from your iPad, iPod touch, and Mac. Calls or messages for the removed numbers won't appear on those devices anymore

 

Sign out of every Apple service and device that uses your Apple ID, except the one you're using to change your Apple ID.
Go to Settings > [your name] > Name, Phone Numbers, Email.
Next to Reachable At, tap Edit > Delete.
Tap Continue and follow the instructions.
After you enter the mobile phone number that you want to use as your Apple ID, a verification code is sent to you at that number. Enter the verification code from the text into the fields provided.

LurganIeUk
Mayor / Maire

Re: iMessage Problems

Jamal01
Good Citizen / Bon Citoyen

Re: iMessage Problems

Unfortunately, none of these suggestions did the trick.

gpixel4
Mayor / Maire

Re: iMessage Problems

@Jamal01 

 

  1. remove the sim(clean it).
  2. Go to Settings > Messages>Turn off iMessage. reinsert sim
  3. Go to General > Reset > Reset Network Settings.
  4. Once the iPhone is open.
  5. Go to Settings > Messages>Turn ON iMessage.
  6. This will recognize the new sim and have it verified.
Jamal01
Good Citizen / Bon Citoyen

Re: iMessage Problems

just tried this method, it did not work either.

Luddite
Oracle

Re: iMessage Problems

@Jamal01 

a) What model do you have?

b) What iOS is installed?

c) Have you tried a factory reset?

d) Except for iMessages, do calling, SMS/MMS, and data work?


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
a10warthog
Great Neighbour / Super Voisin

Re: iMessage Problems

Had the exact same problem. After wiping out my settings five times did nothing, I finally had to call apple support. They took my appleid and number to reset something on their side and the activation worked!

 

pizzer83
Great Citizen / Super Citoyen

Re: iMessage Problems

Hi @Jamal01 

Make sue your data is is working can you use Safari and successfully go to a website?

 

if not try to reset network settings under General then Reset then reset network settings

 

 

Need Help? Let's chat.