06-30-2015 11:12 AM - edited 01-04-2022 01:43 PM
hi i have puplic mobile #6***********6 ,i came back from backhome how to re cannet my line
06-30-2015 01:25 PM - last edited on 06-30-2015 03:39 PM by Moid_I
If your account passed the 90 days of grace period without doing a payment, starts when the status shows EXPIRED, then your account and phone number have been deleted from the system.
You cannot recover your phone number and your SIM card is good for trash.
Sadly, if it's the case, you have to start again from scratch.
At this moment, Public Mobile is currently in BETA.
They are temporarily accepting new customers only by invitation.
To join the BETA phase, you must register here : http://publicmobile.ca/en/on/beta
You will be contacted by email within a few weeks. Once you receive your invitation code, you will be able to subscribe on Public Mobile and order a free of charge SIM card.
For now, there is no faster way to subscribe on Public Mobile. They are in BETA to make sure everything works perfectly before the official launch.
06-30-2015 12:05 PM - last edited on 06-30-2015 03:39 PM by Moid_I
Hi and welcome back.
If your account is past due by 90 days or more unfortunately you phone number and account have been deleted from the public mobile systems so the best thing then we'd be to sign up again for another Sim via the Beta sim link on the main Web page.
https://www.publicmobile.ca/en/on/beta
If not you can log into your account and make a payment and reactivate your old sim and phone number.
https://selfserve.publicmobile.ca/