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Great Neighbour / Super Voisin

customer service

how r u makin' out,  has anyone with Public mobile know or actually got talking to someone on the phone  the xxxxxxxxxxx #  that can help with issues, instead of doing this crap online.

 

 

 

edited by computergeek541: phone number removed

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Mayor / Maire

Re: customer service


@spank1979 wrote:

how r u makin' out,  has anyone with Public mobile know or actually got talking to someone on the phone  the xxxxxxxxxxxxxxxxxxxxx #  that can help with issues, instead of doing this crap online.


What issues you experiencing ? The Community Forum can answer most of your concerns probably faster than a call center. Give it a try.

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Mayor / Maire

Re: customer service

PM does not have a call center.  You can post to the forum for assistance or if it can't be resolved then you may need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

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Deputy Mayor / Adjoint au Maire

Re: customer service

PM does not have call centres and that's how they keep their plan pricing low. The community is very knowledgeable and resolves a lot of issues. If needed, you may contact a moderator by clicking ?, bottom right, and follow instructions to submit a ticket. Moderator wait times are usually within a few hours or within a day, from my experience.