@chevalbrun11 wrote:
Bonjour, j'ai référé quelqu'un et cette personne a voulu s'inscrire à public mobile mais son compte a été désactivé. Comment faire pour le réactivé. Comment faire pour pouvoir communiquer avec vous afin d'activer son compte ? Merci
Google translation:
Hello, I referred someone and this person wanted to register to public mobile but his account was disabled. How to reactivate. How can I communicate with you to activate your account? Thank you
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It is easier for your friend to activate a new account than re-use an old PM account.
He will not get referral credit when using an old account.
To re-activate an old account, send a private message to moderator for help.
Respnse time for response is 48 hours.
Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount
Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
