@PH127 wrote:
I am not able to make anymore calls. Every time I dial a number, the phone keeps telling me that my plan does not cover the call, and it is not true.
Login to your account.
If your account status is active, try the lost/stolen phone trick to re-provision your plan features.
1. Login to your self-serve account.
2. Report your phone lost/stolen using [Plan and Add-Ons] --> [Lost/Stolen Phone]
3. Logoff
4. Wait 5 minutes and login again
5. Report your phone found.
6. Re-start you phone to provision your account again. i.e. enable all features of you plan again.
If this trick failed to get thing working again, you should send a private message to moderator for help. But the wait is up to 48 hours. Good luck.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
