the phone and the sim card didn't mactch any more(aftre 6 months working),no body couldn't solve it,so I ordered a new sim card.
do I have to do all the activation steps?beacuse i have an account with public mobile already
Solved! Go to Solution.
When you receive your sim card you can manually change the sim card info in the self serve portal. It's pretty easy and straight forward.
thank you.the problem didn'n solved.the phone is not working whith the new sim card.
other company's sim card matches with this phone.but just it's not working with public.
I orderd a ew sim card.it works with another phone,but not working still with mygalaxy s 6 edge.
Thank you for reaching out to us!
Would you mind sending me your phone number & SIM card number by private message ?
I'll take a look at your account and figure this out for you.
hi this is mu number:***********
and the sim card number***************
and i had another public sim card,that has the same problem.the simcards works in other phones