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Where is my order?

Haymakerboy
Good Citizen / Bon Citoyen
I ordered my SIM card 5 days ago. I got a confirmation email that says to track my order on your site but no tracking number. I paid for purolator shipping and my address is NOT a PO BOX.

Please help!
5 REPLIES 5

pcurator
Good Citizen / Bon Citoyen
It probably got lost. Did you at least get a confirmation email that the sim card was shipped?

tamalkw
Great Neighbour / Super Voisin

Hey I order my sim like two weeks ago and i'm still waiting... HELP! NOWW

Haymakerboy
Good Citizen / Bon Citoyen
Not even a confirmation reply?

Kalla_A
Retraité / Retired
Retraité / Retired

Hello @Haymakerboy,

 

I would be happy to look into this for you: could you send me your name, email address and order number by private message?

 

It is normal if you have yet to receive your SIM card as there was a long weekend, and delivery from Purolator is only done on business days. 

 

 

Cheers,

 

 

Kalla

Haymakerboy
Good Citizen / Bon Citoyen
I would assume because I paid for purolator service there would be tracking.
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