Whatsapp ban

[Randy83]

I activated a new public mobile sim card  with a new number and I used whattsapp for an hour and I got banned I contacted whattsapp support and they said I have a unsupported number what do I have to do to fix this issue they got it working 3 times but I keep getting banned after an hour..

[sheytoon]

What a ridiculous policy. How can anyone outside of the operator match a SIM card serial number to a phone number?

[kb_mv]

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@darlicious wrote:

@kb_mv 

Hmmmmm....I wouldn't be giving up my sim card # so easily. 

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@darlicious Agree or not, that is what is required by whatsapp.

 

[Camera4617]

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@LurganIeUk wrote:

Just a dumb question. 

PM has free texting....why use whatsapp

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@LurganIeUk 
There are many reasons why to use WhatsApp, Viber or any other chatting app. 

Here are some of mine:
- No need to worry about cost (maybe less now, but few years ago it was a thing), it is using internet. 

- No roaming when you are traveling. Just use WiFi

- Much better interface

- Great group supports

- More options do send various types of files 

- 'Free' way to contact people all over the world

- MultiPlatform support (iPhone, Android, etc)

- Longer messages 

- Ability to use computer for texting. Such a time saver. I barley ever use it on the phone actually. 

- and so on.. 

So, while you could probably get away with SMS in some cases, it is just easier. 

[Randy83]

I sent them a picture of the card where the SIM card came in,not the actual SIM card

[darlicious]

@kb_mv 

Hmmmmm....I wouldn't be giving up my sim card # so easily. 

[hTideGnow]

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@Randy83 wrote:

Done

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Thanks @Randy83  and @TheGx 

@Randy83  Enjoy PM.. enjoy the saving!!

[darlicious]

@Randy83 

Happy to see you've been sorted. Just an FYI to tag someone just tap the "@" key and a box will pop up with usernames. If the one you want doesn't appear just keep typing their name out til it does.

[Randy83]

Done

[LurganIeUk]

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@Randy83 wrote:

I activated a new public mobile sim card  with a new number and I used whattsapp for an hour and I got banned I contacted whattsapp support and they said I have a unsupported number what do I have to do to fix this issue they got it working 3 times but I keep getting banned after an hour..

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Press the 3 vertical dots and edit your solution. 

[Randy83]

Ok sorry about that I’m new to support forums

[Randy83]

Yes for sure they are a pain but trying to get the groups to switch to signal is next to impossible 

[TheGx]

@Randy83 :Thank you for marking your thread as solved, but you not supposed to mark your own post as accepted solution, since @hTideGnow post right above your mentioned same advice you should click the accepted solution button above his post instead.

[Randy83]

I think I got it figured out it must have been that I tried to join too many groups at once, Thanks for The info

[TheGx]

@Randy83 :Now that it working without you joining all those groups definitely the problem was joining all those groups so fast, try joining a few each day until you join them all again.

These apps like whatapp and facebook etc are such a pain and not worth supporting anyways, other apps like Signal Private Messenger would never give users this kind of crap.

[Randy83]

Mostly for groups and I’m using wifi so data usage is not a concern

[LurganIeUk]

Is this of any help?

https://www.dqindia.com/whatsapp-banned-reasons-solution/

[LurganIeUk]

Just a dumb question. 

PM has free texting....why use whatsapp

[Randy83]

Yes i was wanting to join about 70 groups but after joining about 25 or 30 it started banning me I have since quit joining and after 3 hours I’m still on WhatsApp, so trying to join all the groups must have flagged my account and banned it, I’ll just join a few every day until I’m in all the groups I want

[hTideGnow · Accepted solution]

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@Randy83 wrote:

I have stopped going into the groups for now and it’s be 2 1/2 hours and WhatsApp is still working so the issue must have been joining  all the groups 

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you know what. did you say you add 75+ groups?  maybe you added too many in a day and the Whatsapp monitor thought you are Spamming the system?  

when you are ready to join, maybe start slow.. 

[sheytoon]

@hTideGnow sorry, no idea.

[Randy83]

I have stopped going into the groups for now and it’s be 2 1/2 hours and WhatsApp is still working so the issue must have been joining  all the groups 

[Randy83]

Yes correct 

[hTideGnow]

@sheytoon , thanks for the link ..  very useful page.   just a question, What is OCN?

[sheytoon]

Maybe WhatsApp doesn't recognize the exchange for that phone number. It does show as Telus Mobility when you select your area code here so it's a valid Telco number that is not voip based.

https://cnac.ca/data/COCodeStatus_NPA204.htm

[hTideGnow]

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@Randy83 wrote:

The only thing I can figure out is I’m trying to get into about 70 different WhatsApp groups that I have on my other phone unless that sends a flag and gets me banned

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Just hold on and do not get into any groups for now, i guess.

Also, I wonder if you got an recycled number and that number had issues with Whatsapp before, or have issue with those Whatsapp group before..

as you said, this is a new number you got from PM.  Maybe you can try to request a new number and see how it goes?

[kb_mv]

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@Randy83 wrote:

 

Yes I can verify and it works for about an hour then I get banned again and I’ve reverified it 3 times already with WhatsApp support 

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@Randy83 So each time you send them a picture of your sim card, they fix it and an hour later it is suspended again?

[Randy83]

The only thing I can figure out is I’m trying to get into about 70 different WhatsApp groups that I have on my other phone unless that sends a flag and gets me banned

[mpcdesign]

@Randy83 , that's interesting. I swap back and forth from my phone and tablet, and one would think that WhatsApp would think something is up. I look at the screenshot, hoping it would reveal anything fishy. I wanted to know if there was a scam or something, so I Google it. There was an article a week ago, about being banned.

From what I can gathered: 

• In most cases this banning of a number is automated. So if someone has been banned by WhatsApp, what does that mean?
• Well, it means you did something that the Facebook-owned app did not like. WhatsApp bans its users when it senses a slight violation of its terms and conditions.
• Also on occasions, if a user is using an unsupported version of WhatsApp instead of the official WhatsApp app, they will be temporarily banned from using the messaging app.

[Randy83]

Yes I can verify WhatsApp and it works for an hour then I get banned again

[Randy83]

 

Yes I can verify and it works for about an hour then I get banned again and I’ve reverified it 3 times already with WhatsApp support