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Good Citizen / Bon Citoyen

Re: Website is extremely slow

PM'S  account website is ridiculously slow (it always has been). I have multiple accounts and its a struggle to manage them with the painful dial up era response time. Click,  get coffee, and you're logged in (maybe).

 

I know PM is looking to make improvments, but its time to get on with it. For a self serve model of service to work, customers need the tools. I use a self serve model for auto insurance with a website that is fast and simple to use.

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Great Citizen / Super Citoyen

Re: Website is extremely slow

The same problem. Long waiting time for any click.

On the other side, the forum works very well.

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Great Neighbour / Super Voisin

Re: Website is extremely slow

  1. I wonder why is logon very slow? Is Publicmobile or Telus working on to improve it? Also others are experiencing the same.
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Great Neighbour / Super Voisin

Re: Website is extremely slow

It doesn't hapy occasionalmy, it's slow all the time! Pls Telus do something to improve your website!