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Website Error - Numbers

kav2001c
Mayor / Maire

Another weird one today @CS_Agent

The self serve system keeps offering up numbers that are not only out of province, but in one case a 6 digit Canadian phone number (I am almost tempted to try activating it to see what happens lol)

 

See below:

number.jpg

 

 

 

11 REPLIES 11

Please don't go on a hunger strike until it's repaired! Robot wink


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Michael77
Deputy Mayor / Adjoint au Maire

wrote:

let see how long it will take for them to fix it


I'm still waiting. 🙂

Acekiller
Deputy Mayor / Adjoint au Maire

let see how long it will take for them to fix it

Mary_M
Retraité / Retired
Retraité / Retired

Yes, it definitely sounds weird - 416 numbers should not be available in the AB pool of available numbers. I've already brought it to my managers attention and they're going to work on fixing it !

 

Thanks 🙂

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

@Mary_M if you notice region is also wrong

(it sounds weird but every 416 number I have ever seen has been in a city outside of Toronto, this is not the first time it did this)

 

Mary_M
Retraité / Retired
Retraité / Retired

Hey @kav2001c,

 

thank you for bringing this to our attention!

 

Definitely strange to have 6 digit numbers available - I'll definitely be bringing this up asap. We'll let you know of any updates 🙂

 

cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

@matbasm I don't think it is physically possible to have a 6 digit number

More likely it would error out and require mods to re-provision the SIM 

 

will13am
Oracle
Oracle

Try the usual clear browser cache, switch browsers, incognito mode workarounds. 

matbasm
Deputy Mayor / Adjoint au Maire

Wow.  How can something like that actually happen?  Maybe it's just a web page rendering problem, and no-one would actually end up with a 6 digit number.

@Mana none of those numbers are valid (6 digit calling lol)

 

Mana
Mayor / Maire

They have 416 numbers available???

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