Unable to receive verification code

[We4city]

Hi

I'm a newbie with PM. Tried everything out looks good except that I have problem receiving 2FA verification code required for banks, trading accounts etc. I'm in area code 604 and it has been around for a long well. Regular incoming and outgoing texts have no issue. Just wondering if anyone has this same issue, please share and advise.

[LurganIeUk]

Must be nice to relate to a text the day after and know what it refers to. 🤔🤔

[We4city]

Yes previous provider works fine. Using android phone. Well PM works fine too after a little waiting time. Dont mind if it helps to save a little money.

[LurganIeUk]

Assuming you had a previous provider.....did it work then?

Are you using an iPhone?

[We4city]

It actually took me slightly more than 1 week before 2fa works. Don't know the reason but looks like a little patience pays off finally.

[kb_mv]

@We4city Here is a thread that talks about and lists, the short codes that work here. have a look to see if the ones you need are there:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/What-short-codes-are-supported-by-Publi...

[We4city]

Thanks Triguy for your advise. It has been more  than 4 days and tried turning on and off my phone, still unable to get codes sadly.

[Triguy · Accepted solution]

Sometimes there is a delay and it can take up to 48 hours.

Here is a previous thread.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Cannot-receive-CIBC-verification-code...

[Jb456]

When first joining it typically takes 24 hours until you can receive 2FA text. Try tomorrow.

Welcome to Public Mobile 🙂