11-18-2016 08:28 AM - edited 01-05-2022 12:34 AM
Hi! I just switched to PM last night and so did my boyfriend. He added my number as someone who referred him, but he is not showing up in my account as someone I referred. I had given him the number before the port. Does that make a difference?
Thanks!
Solved! Go to Solution.
12-03-2016 04:51 PM
11-19-2016 08:23 PM - edited 01-05-2022 12:41 AM
Hi,
I have made two accounts - one for me and one for my boyfriend. I can log into my account and ported my number in with no issues. However, I can't log into his account and I can't reset the password now either as it says that I am now "locked out". Is there another way to solve this or would I need to wait for a mod?
Thanks!
11-19-2016 04:33 PM - edited 01-05-2022 12:40 AM
you dont want to miss this plan..
$38/ month includes:
4GB of data
unlimited calling ontario wide
unlimited texting WORLDWIDE
caller ID
and all of that other fun stuff included
PM ME i am getting sim cards for people because you will not get your sim card in the mail in time if you do it through the public mobile website!
all you have to do is use my number as the referral number!
11-18-2016 09:03 AM
You're welcome @cynderella 🙂 (You won't need this until renewal in 3 months, so you got plenty of time!)
11-18-2016 08:53 AM
Yea this happened to me too, I refered 4 people, but only 2 of them showed up, but my estimated referal credits show im being credited for 3 people... lol Im waiting till this deal craze clears up.
11-18-2016 08:36 AM
Thanks @JaK! Will keep an eye out
11-18-2016 08:34 AM
Hi @cynderella;
No, that shouldn't make any difference, if he was actually able to enter the number, then the system recognized it and you should be fine. However, if it doesn't show up ion your rewards in a month or so, get a moderator to look at it at that point, they can manually add it back in. (Recommending a month as they are way backlogged right now and could look at this type of thing until more serious issues are cleared.)
Hope this helps, and welcome to Public Mobile!
11-18-2016 08:31 AM
11-18-2016 08:30 AM
It may take a few days to show up, as long as he entered your number during activation you will get it.