cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Craterm
Good Citizen / Bon Citoyen

Trying to contact mods but out of messages?

Im in the middle of talking with the Mods and giving them the info they need to help me with my problem but I was told by the site I have no private messages left I can send making this a little impossible, if there's some way to fix this that would be great, thanks


Accepted Solutions
mimmo
Oracle

Re: Trying to contact mods but out of messages?

Log out of the community account then log in. Trying incognito mode after logging out helps aswelll

View solution in original post


All Replies
mimmo
Oracle

Re: Trying to contact mods but out of messages?

Log out of the community account then log in. Trying incognito mode after logging out helps aswelll

View solution in original post

specialK
Good Citizen / Bon Citoyen

Re: Trying to contact mods but out of messages?

Trying clearing browser cache/cookies or try a different browser. If that doesn't work try again later.

Craterm
Good Citizen / Bon Citoyen

Re: Trying to contact mods but out of messages?

Thanks, incognito worked.

ShawnC13
Oracle

Re: Trying to contact mods but out of messages?


@Craterm wrote:

Im in the middle of talking with the Mods and giving them the info they need to help me with my problem but I was told by the site I have no private messages left I can send making this a little impossible, if there's some way to fix this that would be great, thanks


It is a strange glitch.  All I have had to do is wait a couple minutes and it would let me send again.


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

Craterm
Good Citizen / Bon Citoyen

Re: Trying to contact mods but out of messages?

Hmm, it was several hours since my last message as I just tried sending this message after waking up but as another person said, incognito worked for me at least

jpar
Model Citizen / Citoyen Modèle

Re: Trying to contact mods but out of messages?

There really needs to be a better support ticket system than sending private messages on a forum.

Need Help? Let's chat.