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PMuser
Great Citizen / Super Citoyen

Time zone wring

My phone choosing wrong time zone , I tried to adjusted it in the settings but it still change it after 10 second automatically.

Automatically time and zone
Use network-provide time.
Tags (3)
PMuser
Great Citizen / Super Citoyen

Re: Time zone wring

If I using just device GPS , it shows me correctly time zone, but if I try to use GPS and network it's become shows me wrong time zone .

Guys have check it pleas.
7789849803
Mayor / Maire

Re: Time zone wring

@PMuser That seems weird. But why not just uncheck the box that makes your phone automatically inherit the network's assigned time zone?

PMuser
Great Citizen / Super Citoyen

Re: Time zone wring

because I'm traveling at the moment and it is important that I know the exact time
PMuser
Great Citizen / Super Citoyen

Re: Time zone wring

it happened today after he asked to upgrade my add-ons
PMuser
Great Citizen / Super Citoyen

Re: Time zone wring

I just tried to use another SIM card, the time was automatically fixed, so please check settings of my account .

If I will be made mistake in my log book I'll be fined.
Griff
Town Hero / Héro de la Ville

Re: Time zone wring

@PMuser
 
@7789849803 is a customer and not a Pubilc Mobile employee so they would be unable to check the settings of your account.

Once your SIM card is inserted select the automatic time and date, maybe try power-cycling the phone after selecting that option. If that still doesn't work and you have your information backed up you could  try factory resetting the phone and seeing if that restores the clock to the actual time.

PMuser
Great Citizen / Super Citoyen

Re: Time zone wring

I just moved from Surray ,BC to Chilliwack BC , and it become shows correct time , probably Surrey's server of network have trouble , just take note obout that , may other customers will complain same .
oshax
Good Citizen / Bon Citoyen

Re: Time zone wring

 

Sounds like the coding in the SIM card is messed up.

This should be verified by a PM rep but I'm thinking most likely you should order a new sim and then change sim card in the self serve account options

PMuser
Great Citizen / Super Citoyen

Re: Time zone wring

Dear Oshax

I will wait, because at the moment I'm outside of home . Next two weeks I will comeback , if during the time it will happen again then I will order new SIM .
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