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kdhawan
Great Neighbour / Super Voisin

The phone number entered is invalid or you may have created your profile already

The phone number entered is invalid or you may have created your profile already. If you've forgotten your password. myphone was deactivated since last  4 months.

benwarez
Model Citizen / Citoyen Modèle

Re: The phone number entered is invalid or you may have created your profile already

This occurs if you already created an account
Martin
Legend

Re: The phone number entered is invalid or you may have created your profile already

Hello,

If you go 90 or more days after your 30-day billing cycle ends, your profile is wiped from the computer system, as if you were never a customer.

You must start the process again as a new customer.
gillybooxoo
Great Neighbour / Super Voisin

Re: The phone number entered is invalid or you may have created your profile already

You may have to retry in a month or so.. Just in case you've registered before!

Martin
Legend

Re: The phone number entered is invalid or you may have created your profile already

Hello,

Without wishing to sound rude, I need to question the source of your information.

The poster clearly stated that his account was deactivated (due to lack of payment). As such, he cannot bring his account into good standing, because it no longer exists.

As a result, he must start as a new client, including ordering a new SIM card.
makkahn28
Mayor / Maire

Re: The phone number entered is invalid or you may have created your profile already

That is correct
chukdefatey
Deputy Mayor / Adjoint au Maire

Re: The phone number entered is invalid or you may have created your profile already

Exactly what Martin said in post # 3
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