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Text msg pictures

Lofasofam
Great Neighbour / Super Voisin

I am unable to

send or receive pictures by text and it’s included in my plan. 

3 REPLIES 3


@will13am wrote:

@Lofasofam , by chance are you using an iPhone and have iMessages on instead of using MMS?  


That would mean that not only that data would be required, but also that some data would need to be remaining on the account. iMessage may also need to be manually enabled.  It's possible that iMessage is enabled, but there's no data left in the account, and that SMS/MMS isn't turned on.

will13am
Oracle
Oracle

@Lofasofam , by chance are you using an iPhone and have iMessages on instead of using MMS?  


@Lofasofam wrote:

I am unable to

send or receive pictures by text and it’s included in my plan. 


Pictures aren't sent throgh text messages, but under a different protocol called multimedia message service (MMS).  MMS requires data to be used, but the data won't count towards your data usage.  Ensure mobile data is enabled.  Also ensure that your APN settings are correct. Here's a good place to start for the APN settings:  https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

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