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Temporary Suspension of My Account

leeapollinariya
Great Neighbour / Super Voisin

I will be going to New Zealand for a month in September.

 

Is there a way to freeze my account for that time period 

 

so i wont be charged by the Autopay for the month im 

 

not in Canada?

 

Thanks in Advance

3 REPLIES 3

krazykiwi
Mayor / Maire

@leeapollinariya , I lived in New Zealand for a few years. Beautiful place. 2 Degree's is a good cheap carrier if you are not familiar with the carriers there.

krazykiwi
Mayor / Maire

@leeapollinariya wrote:

I will be going to New Zealand for a month in September.

 

Is there a way to freeze my account for that time period 

 

so i wont be charged by the Autopay for the month im 

 

not in Canada?

 

Thanks in Advance


Hi,

If you remove auto pay, then it will get suspended . You have 90 days to pay and remove it from suspension, after which the account will be deleted if not removed from suspension.

GinYVR
Mayor / Maire

 

@leeapollinariya You can use the Lost / Stolen feature in selfserve and reenable it when you return.

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