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slewin
Good Citizen / Bon Citoyen

Speedtest causing over 600mb of data

I do not know if anyone else has had this issue.  I just added my phone to Public Mobile and wanted to test the mobile speed so I used the speedtest application and first it oddly showed 300mbps which should not be possible, but the second horror is that it used over 600mb on a single internet test.  I only have a 1GB plan, so this leaves me with less than 400mb for the whole month.

 

I have not contacted the people at speedtest yet, but I plan on doing that.  I do not know how a simple internet speed test would cause 600mb of data

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Accepted Solutions
gblackma
Mayor / Maire

Re: Speedtest causing over 600mb of data

@slewin initially when you activate it takes a little while for the throttling to come into effect. What speed did you get? Thanks. And now you can look into getting a 1 gigabyte data add on for $15. Stay safe. 

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Triguy
Mayor / Maire

Re: Speedtest causing over 600mb of data

It is never recommended to do a speed test on a mobile data connection because it uses alot of data.

gblackma
Mayor / Maire

Re: Speedtest causing over 600mb of data

@slewin initially when you activate it takes a little while for the throttling to come into effect. What speed did you get? Thanks. And now you can look into getting a 1 gigabyte data add on for $15. Stay safe. 

View solution in original post

geopublic
Mayor / Maire

Re: Speedtest causing over 600mb of data


@slewin wrote:

I do not know if anyone else has had this issue.  I just added my phone to Public Mobile and wanted to test the mobile speed so I used the speedtest application and first it oddly showed 300mbps which should not be possible, but the second horror is that it used over 600mb on a single internet test.  I only have a 1GB plan, so this leaves me with less than 400mb for the whole month.

 

I have not contacted the people at speedtest yet, but I plan on doing that.  I do not know how a simple internet speed test would cause 600mb of data


@slewin  Big no no!! When you first sign-up with PM your data will run on full LTE until it gets throttled to LTE lite (3-5 Mbps) which will take up to a week to kick in.

Tags (1)
slewin
Good Citizen / Bon Citoyen

Re: Speedtest causing over 600mb of data

Thank you @gblackma.  I will try to live with the remaining data for the month if I can as I am pretty good with using less, but if I find I can not I will go by your suggestion.

slewin
Good Citizen / Bon Citoyen

Re: Speedtest causing over 600mb of data

Thank you @geopublic at least this answers why the speed showed so high.  I must admit I never knew LTE could go that fast, scary.  I will be happier when it throttles back.

slewin
Good Citizen / Bon Citoyen

Re: Speedtest causing over 600mb of data

The speed I got in the test was 336mbps down and 11 up and it does show as LTE.  I could not find a contact on the speedtest site, so I sent a private message to Ookla on Twitter which is the people that run it.

ShawnC13
Oracle

Re: Speedtest causing over 600mb of data


@slewin wrote:

The speed I got in the test was 336mbps down and 11 up and it does show as LTE.  I could not find a contact on the speedtest site, so I sent a private message to Ookla on Twitter which is the people that run it.


@slewin, it will always show LTE or 4G if that is the network it is connected to but PM then throttles it down.   You can always manually select to only connect 3G if you wish.


I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the  in the bottom right to create a trouble ticket *

z10user4
Mayor / Maire

Re: Speedtest causing over 600mb of data

It's nobody's "fault". It's how it works.

That initial ping test determines how much data it'll decide to send and receive. It sees a very low ping test and says oh ok here we go give'r.

The part you wouldn't've known was that on initial activation, Public Mobile gives you full LTE in all its glory. Then a couple days later it gets throttled down.

slewin
Good Citizen / Bon Citoyen

Re: Speedtest causing over 600mb of data

Thanks @z10user4 and that makes complete sense.  I still think Ookla should warn people about potential data that could be used, even though I understand most people with really high bandwidth also have really high data.

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