cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Good Citizen / Bon Citoyen

Slow website. Am I the only one?

Am I the only one who finds it painfully slow, even just to log in?


Accepted Solutions
Highlighted
Good Citizen / Bon Citoyen

Re: Slow website. Am I the only one?

Its slow on phone browser but works fine on laptop. I noticed this as well. While trying to access on phone, it takes extra a few seconds to enter credentials. Hope helps!

View solution in original post


All Replies
Highlighted
Mayor / Maire

Re: Slow website. Am I the only one?

@rossputin try using your browser in incognito or private mode. yes I agree, the website is painfully slow... especially when on a desktop

Highlighted
Mayor / Maire

Re: Slow website. Am I the only one?

It's working well. Try a different connection like mobile data to compare.

Highlighted
Mayor / Maire

Re: Slow website. Am I the only one?

@rossputin 

 

No, you are not the only one, each page takes 30 seconds or longer to load. It has nothing to do with your device or browser and everything to do with the site and servers that Public Mobile uses to operate. 

 

They could be using a lower budget service in order to keep costs down. it may be the script running in the background for security purposes that they use that runs slower. 

 

But overall it is not only you. 🙂

 

Have a great day!

Highlighted
Deputy Mayor / Adjoint au Maire

Re: Slow website. Am I the only one?


@Naepalm wrote:

They could be using a lower budget service in order to keep costs down. it may be the script running in the background for security purposes that they use that runs slower. 

 

But overall it is not only you. 🙂


@Naepalm  It may be a low budget service but if it is, it's also the same as Koodoo. I experienced the exact same thing prior to coming to PM. Plus their layout is almost identical.

Highlighted
Model Citizen / Citoyen Modèle

Re: Slow website. Am I the only one?

@rossputin I find it comes and goes. Sometimes takes a few seconds but other times much longer. I did try a different browser and incognito mode at time but couldn't tell if it really made much of a difference.

Highlighted
Model Citizen / Citoyen Modèle

Re: Slow website. Am I the only one?

I've never noticed it to be slow but my phone is kind of slow anyhow. I've never used it on a desktop or a laptop or a tablet for that matter. I never thought about it having a different experience.

Highlighted
Great Neighbour / Super Voisin

Re: Slow website. Am I the only one?

So far I am not experiencing any problem with the website. Try not to open many tabs in a browser at the same time. 

Highlighted
Good Citizen / Bon Citoyen

Re: Slow website. Am I the only one?

Its slow on phone browser but works fine on laptop. I noticed this as well. While trying to access on phone, it takes extra a few seconds to enter credentials. Hope helps!

View solution in original post

Highlighted
Great Neighbour / Super Voisin

Re: Slow website. Am I the only one?

I have noticed this as well.  Really slow on mobile.  To the point that the page doesn't look like it is going to load at all.  Then it just pops up.  Laptop or PC seem to be fine.

Need Help? Let's chat.