@ladybearbc wrote:
Ok - so today - I have signed in to both the Community and my account.
I went off to finish the laundry and as expected, my signins automatically signed me out - which is fine.
HOWEVER, both when I first tried to sign in AND when I tried to sign in after I was logged out by the system - my password was not accepted (yes - I typed it in correctly). Tried it 2 times both times - then requested to reset it.
Note - the error occurred a second time - even after I had reset the password.
This is really frustrating.
I completely get your frustration and understand where you are coming from. There could be a couple factors that are causing this. 1 make sure your browser is not blocking PM. If you use a browser like mine, "Brave Browser." Where it blocks adds but also blocks sign in sometimes. Second, check your cookies and browsing data and make sure they have been cleared.
If none of that works go to SIMon and open a ticket there could be some issue in the background of the website that is blocking you thinking you are a BOT or something.
