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SIM card delivery

jackj
Great Neighbour / Super Voisin

Hello

i purchased a SIM card on Jan.21, and today being the 30th, I am wondering if I should still expect one be delivered?  Phone was stolen and I have been without a phone since Jan.20

thank you

 

order 187600

3 REPLIES 3

gblackma
Mayor / Maire

You are welcome  @jackj , depending upon your attachment to your number, the rewards attached to your current account,  the plan you are currently on, and your renewal date? 

It may be beneficial to you if you abandon that account and sign up for a new one under the current lunar promotion. If it is, go asap  to a retail store such as Walmart and get them to activate a new SIM for you (You may get it free if you sign up through them).

jackj
Great Neighbour / Super Voisin

thank you!

Dunkman
Oracle
Oracle

@jackj 

Check this thread on how to check for delivery status.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/m-p/...

 

You should have gotten the SIM card by now.  You might want to contact moderator.  Click on right lower corner questino mark.  Type: Contact moderator.  Follow prompts to submit ticket for moderator help. 

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