Request for refund

[romvillan]

Hello CS:
You had deducted 3 months pre-payment from my credit card on Aug. 6, 2017 for phone (647) xxx-xxxx. But, I ported my no. to Speakout on Aug. 7, 2017. I will appreviate if you could refund me my payment.
Thanks,
Romeo Villanueva

[skmkenn]

Click here to send a message to the Moderator team.

[romvillan]

Can someone help forward my message to the moderator, please? I'm not that good finding their e-mail/avatar, whatever you call it. I might have posted it to a wrong place. Apologies.

[romvillan]

If Public Mobile is that cruel, then I will campaign to get my relatives and friends abandon this co.

[romvillan]

It took a while for the other provider to act

[romvillan]

New to this. And am old

[romvillan]

I forward this to oleanne.
Thanks

[Wafik]

@romvillan as @NDesai pointed out, PM is prepaid service.  You managed to apparently pick the worst possible time to port out.  Good luck trying to get a refund, but do not be surprised if you do not!

[kentnleung]

You'll need to contact the moderator team with your information (cell number, SIM, etc)

[cricketfan]

Why did you wait till the new cycle? Should have ported a week prior atleast.

[NDesai]

@romvillan Please do not post any private info as this is a public community. 

Since PM is prepaid service, i doubt they will refund you. Your account is fully closed due to port out, so i am not sure how they will refund even if they wanted to. Anyhow, try sending a private message to the Moderator_Team and see what they say. 

[koimr1]

It would be best if you sent this via a private message to a moderator

Make sure you include your phone number and email address and they will definitely look into it for ya! 🙂