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Re: phone says no service

chmkashmir
Good Citizen / Bon Citoyen

My phone says no service. For two days now. Can’t call or text.  Been a customer for years. Didn’t make any changes. It’s not my phone cuz sim says same thing in bf phone

2 REPLIES 2

Sam007
Great Neighbour / Super Voisin

If selfserve shows your plan is active, you could also try to restart the phone. In many cases, a simple restart will help.

Anonymous
Not applicable

@chmkashmir wrote:

My phone says no service. For two days now. Can’t call or text.  Been a customer for years. Didn’t make any changes. It’s not my phone cuz sim says same thing in bf phone


Check your self-serve to see that it's active. Maybe autopay failed.

While there check the SIM # in there to your physical card.

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