Told I cannot make a call but my plan is talk unlimited?

[ernestk]

so my solution is?

[darlicious]

@ernestk 

Are your plans canada wide or province wide calling? Do you have any calling add ons like the "more the merrier" international calling add ons?

[Dunkman]

@ernestk 

What about text? data? incoming calls?

Will split your issue onto a new thread.  

[computergeek541]

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@treefrog wrote:

@ernestk 

Are you on the $15 plan? When you log into your account do you see your minutes counter at the bottom of your overview page? If you renewed last night maybe your minute counter didn't reset correctly.

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ernestk has a few accounts that have unlimtied calling plans.

[treefrog]

@ernestk 

Are you on the $15 plan? When you log into your account do you see your minutes counter at the bottom of your overview page? If you renewed last night maybe your minute counter didn't reset correctly.

[darlicious]

@ernestk 

Can you log into your account and check if it is active? 

[ernestk]

did the restart

service indicator shows all 3 bars

done restart

autopay on my mobile went through today

[Anonymous]

 @ernestk : How's the signal where you are? Maybe restart the phone. Check for outages in your area. Are other people having difficulties with their cell service where you are?

[ernestk]

I was now able to make one call out but on the next call I'm told i have used all available minutes

[ernestk]

self dialled number, tried with both "1" and without.

*611 was unavailable

This is a serious error in the system in case of an emergency

[Anonymous]

 @ernestk : Are you calling from contacts? Is it any number? What happens when you dial 611?

[ernestk]

no, just got on the same question here.

I have three unlimited talk accounts with Public, all of them give me the message that i cannot make a call because i do not have enough minutes. Payment is auto pay on June 22

[Anonymous]

@ernestk: ?? Are you AndiGee??