02-20-2021 10:08 AM - edited 01-06-2022 02:09 AM
I transferred the service to Public on Tuesday, it still does not allow inbound calls stating that I am not available. All other services work
Solved! Go to Solution.
02-20-2021 10:14 AM - edited 02-22-2021 12:46 AM
@JM68 wrote:I transferred the service to Public on Tuesday, it still does not allow inbound calls stating that I am not available. All other services work
It likely is a stuck port. You also should not be able to receive texts if stuck port. Your original carrier SIM card should still be working.
As noted in previous post, here is a thread:
https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection
The quickest way for stuck port is to call the Telus porting team:
1-844-xxx-xxxx
Let us know if that works.
Edit: FYI - I split the original thread to create your own thread.
Edit on Feb 21- removed Telus porting number. If OP needs, welcome to PM me.