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nanaserwahbonsu
Great Neighbour / Super Voisin

Re: Network

My network has an exclamation mark beside it. I've loaded but still not working 

nanaserwahbonsu
Great Neighbour / Super Voisin

Re: Network

I need help pls 

Re: Network


@nanaserwahbonsu wrote:

My network has an exclamation mark beside it. I've loaded but still not working 


I've seen this before after running out of data. Are voice and text working?

gblackma
Mayor / Maire

Re: Network

@nanaserwahbonsu  Log into your self service account and check if your service is active and if you have any  data remaining.  Stay safe. 

geopublic
Mayor / Maire

Re: Network


@nanaserwahbonsu wrote:

My network has an exclamation mark beside it. I've loaded but still not working 


@nanaserwahbonsu  Check your APN settings because sometimes they can get reset by an update on your device. Also make sure your preferred network is set to Auto.

 

APN.PNG

 

 

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