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Great Neighbour / Super Voisin

Re: Network

My network has an exclamation mark beside it. I've loaded but still not working 

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Great Neighbour / Super Voisin

Re: Network

I need help pls 

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Retired Oracle / Oracle Retraité

Re: Network


@nanaserwahbonsu wrote:

My network has an exclamation mark beside it. I've loaded but still not working 


I've seen this before after running out of data. Are voice and text working?

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Mayor / Maire

Re: Network

@nanaserwahbonsu  Log into your self service account and check if your service is active and if you have any  data remaining.  Stay safe. 

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Mayor / Maire

Re: Network


@nanaserwahbonsu wrote:

My network has an exclamation mark beside it. I've loaded but still not working 


@nanaserwahbonsu  Check your APN settings because sometimes they can get reset by an update on your device. Also make sure your preferred network is set to Auto.

 

APN.PNG