cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Beginner’s Guide to the Community

Woodman6
Great Neighbour / Super Voisin

I’m a beginner.. don’t use my phone much. The problem I have is my voicemail.

I have never set it up that I know of. Anyway when I go in it asks me to put in my code followed by #. I do that and she comes back in and says, put in your password followed by the #sign.It just keeps asking and asking until she finally hangs up.

Any suggestions?

1 REPLY 1

Dunkman
Oracle
Oracle

@Woodman6 


@Woodman6 wrote:

I’m a beginner.. don’t use my phone much. The problem I have is my voicemail.

I have never set it up that I know of. Anyway when I go in it asks me to put in my code followed by #. I do that and she comes back in and says, put in your password followed by the #sign.It just keeps asking and asking until she finally hangs up.

Any suggestions?


If you never set up your voicemail, the first time you call, you will be prompted to set up a password.  You might need to confirm the password a second time. The password needs to be 4-15 digits long.  Here is a help article.

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-voicemail

 

If you already set up a voicemail password, you may need to reset the password if you don't remember the password.

https://www.publicmobile.ca/en/bc/get-help/articles/reset-your-voicemail-password

 

Edit: FYI - I split the original thread to create your own thread.

Need Help? Let's chat.