06-04-2019 07:47 PM - edited 01-05-2022 07:41 AM
Nothing i do seems to make a difference. Flow the isnstructions and get locked out after two tries for another hour. Will not send a message to my email for apssword reset which i am not sure i needed but now.....
I want to chang emy plan is there a way to do this via the phone rather than internet?
06-04-2019 08:00 PM
@theguardian wrote:
@Lieux wrote:
@theguardian wrote:Nothing i do seems to make a difference. Flow the isnstructions and get locked out after two tries for another hour. Will not send a message to my email for apssword reset which i am not sure i needed but now.....
I want to chang emy plan is there a way to do this via the phone rather than internet?
Unfortunately you will need access to your account to change your plan...
Did you try the button FORGET MY EMAIL? Change the browser or on incognito mode?
Or you will need help from the moderator.
Yes, i tried following the instructions, what is incognito mode?
Wait, forgot my email? I was doing forgot my password as i didn't forget the email.
Sorry FORGET MY PASSWORD.. you are right
On a computer screen click on the 3 dots right up on the browser page and select private or incognito mode...
06-04-2019 07:52 PM
@Lieux wrote:
@theguardian wrote:Nothing i do seems to make a difference. Flow the isnstructions and get locked out after two tries for another hour. Will not send a message to my email for apssword reset which i am not sure i needed but now.....
I want to chang emy plan is there a way to do this via the phone rather than internet?
Unfortunately you will need access to your account to change your plan...
Did you try the button FORGET MY EMAIL? Change the browser or on incognito mode?
Or you will need help from the moderator.
Yes, i tried following the instructions, what is incognito mode?
Wait, forgot my email? I was doing forgot my password as i didn't forget the email.
06-04-2019 07:50 PM - edited 06-04-2019 07:51 PM
@theguardian wrote:Nothing i do seems to make a difference. Flow the isnstructions and get locked out after two tries for another hour. Will not send a message to my email for apssword reset which i am not sure i needed but now.....
I want to chang emy plan is there a way to do this via the phone rather than internet?
Unfortunately you will need access to your account to change your plan...
Did you try the button FORGET MY EMAIL? Change the browser or on incognito mode?
Or you will need help from the moderator. here.https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 they will help you.