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Great Neighbour / Super Voisin

Porting Number to Fido

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


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Mayor / Maire

Re: Porting Number to Fido


@alyssab24 wrote:

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


Contact fido to port your number. Your account will be closed at PM automatically once your number is ported. Log into self service to get your account number. Ensure your PM account is  active when porting to Fido.

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Mayor / Maire

Re: Porting Number to Fido


@alyssab24 wrote:

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


Contact fido to port your number. Your account will be closed at PM automatically once your number is ported. Log into self service to get your account number. Ensure your PM account is  active when porting to Fido.

View solution in original post

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Mayor / Maire

Re: Porting Number to Fido


@alyssab24 wrote:

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


@alyssab24 remember also  to keep your public account active in order to port your number to fido 

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Oracle

Re: Porting Number to Fido


@alyssab24 wrote:

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


So you already have the account with FIDO?  I would remove your credit card info you have set up autopay.  Get your account number from here take it to FIDO and ask them to port your number.  Remember your Public Mobile account has to be active to port out to FIDO


I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the  in the bottom right to create a trouble ticket *

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Mayor / Maire

Re: Porting Number to Fido


@alyssab24 wrote:

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


Yup porting is all on the receiving side. It would be suggested to remove any payment card registered here. That's it.

 

Edit: ah crap. that's what I get for scanning the thread rather than reading it.

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Model Citizen / Citoyen Modèle

Re: Porting Number to Fido

@alyssab24 sorry to see you go, but we wish you well 👋

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Mayor / Maire

Re: Porting Number to Fido

@alyssab24 

Sorry to see you go.

If you would like to never port again your favorite number you could also consider porting it to Fongo. 

You can forward it for free to any Canadian number and receive u calls on any cell number that you correctly have.

With their app your can still receive sms messages.

You can call Canada for free

You can use it abroad as well with local data or wifi.

I paid once $25 and don't have to pay a cent for it again

They don't receive short code but I use cell number for that anyways

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Mayor / Maire

Re: Porting Number to Fido


@alyssab24 wrote:

I have recently just got a new phone from Fido and I would like to port my number from Public Mobile over to Fido. What steps do I take in order to do that? Thanks for the help in advance!


@alyssab24 - please note that if you have any "Available Funds" you have in you Public Mobile will be lost and is not refundable once you port out.

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