Port number

[Qais]

I want to port my number from NumberBarn. Please help

[stonechucker]

Are you parking a Canadian number with NumberBarn?  Typically, numbers can not be ported between countries, so this seems strange tome, however, maybe I just haven’t seen anything like thi

[popping]

---

@Qais wrote:

I know its a US company, its actually a website where you can park your number. 

I should be able to port my number since i am paying for parking my number on the website. 

---

If that is the case, it may take sometime to port that number over similar to porting from VOIP number.  I may be wrong as they may not be working on weekend.  They may not be as automated as the mobile to mobile porting.

[Qais]

I know its a US company, its actually a website where you can park your number. 

I should be able to port my number since i am paying for parking my number on the website. 

[Effort]

Numberbarn is a US service. I don't think you can port from it.

[Dunkman]

Sorry to hear about your troubles.  

Here is a post about porting your number.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Transferring-your-number-to-Public-Mo...

If you followed all those instructions and the port is not successful, you likely need the help of the moderators.  Unfortunately, PM moderators were done working at 7:30 EST.

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

Or just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Community Moderators are available from Monday to Friday 9am (EDT) to 9pm (EDT) and Saturday, and Sunday from 9am (EDT) to 7:30pm (EDT)

[Qais]

Its keep on giving me the following errors: 
Your Old Service Provider rejected your transfer request. Common mistakes:

•   • Account Number doesn’t match Old Service Provider records
•   • Equipment Serial Number doesn’t match Old Service Provider records
•   • Security PIN doesn’t match Old Service Provider records
•   • Alternate Contact Number format (should be 10-digits, no spaces, no dashes)
•   • Did not check the “I am authorized…” checkbox 

And i am getting frustrated now, please help

[Anonymous]

@Qais, when you sign in to your self serve portal, go to Plan and add ons, then click Change Phone number.  From there, chose the option to transfer  a wireless or wireline number...  Then follow instructions.  Keep in mind that the account you are transferring from must be active.  Also note that cell transfers usually take a few hours or less, but land lines and VOIP number take substantially longer.