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Port Out

Nikl
Great Neighbour / Super Voisin

Cant port number out

 

3 REPLIES 3

RosieR
Mayor / Maire

@Nikl  Please note that if you want to transfer your number to another provider, your account needs to be active, as already stated above.

 

Unless porting out to Telus or Koodo -

if you're porting out to Koodo Mobile or Telus Mobility the account should only be suspended but not closed.

 

Sorry to see you go, but we wish you the best 👋

Anonymous
Not applicable

@Nikl wrote:

Cant port number out

 


The port-out account needs to be active if going to a non-corporate-related provider. Problems with porting out are to be handled by the destination provider.

JoyLuck
Mayor / Maire

@Nikl wrote:

Cant port number out

 


Can you log into self service to see if your PM account is active to port out?

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