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Plan changes

jazpc
Great Neighbour / Super Voisin

I joined Public Mobile July 21st, and approx 2 weeks after they changed the plans from 4gb to 6gb for what i pay for...i emailed asking how to get the 2 extra gb's added to my account but still havent received a response...i think there shouldnt be an issue adding the 2gb not even a month after signing up...but i have received no respose from the email ticket i submitted....

 

has anyone else expeirienced this issue?

 

Thanks

4 REPLIES 4

Rockdaddy22
Retired Oracle / Oracle Retraité
That's so nice to hear, and I fully agree. 🙂

jazpc
Great Neighbour / Super Voisin

thank you very much!!!

 

when i was with those thieves at Virgin mobile, a solution like this would have taken a threat to cancel and a transfer to the retention department...and i worked in 2 different call centres for Bell Satellite and Cingular wireless....so i know all about customer service...you guys are the best company everrrr!!!!!!!!!!

 

Bravo Public Mobile

Shazia_K
Retraité / Retired
Retraité / Retired

Hey @jazpc

 

I have made the changes for you, can you reboot your phone ?

 

Please check your self-serve account to see the changes. 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

NDesai
Oracle
Oracle

Your answer is in this post: http://productioncommunity.publicmobile.ca/t5/Announcements/Big-News-We-just-launched-even-better-ra...

 

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