Picture message cannot be sent or received

[sweeterhome]

Hi,

My bf's son is new with public mobile. He uses an Iphone 5 and he could not get or send picture message. Anybody knows what is the problem please?

[LurganIeUk]

And receive. 

[Anonymous]

Or cell data on? Although iMessage can get by with wifi to send to another Apple.

[esjliv · Accepted solution]

Hello @sweeterhome ,

Does he have MMS enabled?

Make Sure MMS Messaging Is Turned On.

If MMS is turned off on your iPhone, regular text messages (SMS) will still go through, but pictures will not. To make sure MMS is turned on, go to Settings -> Messages and make sure the switch next to MMS Messaging is turned on.

You can see also:

https://www.technobezz.com/5-ways-to-fix-iphone-5s-cant-send-picture-messages/