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Phones not working!!!???? HELP!!!!

KimberleyWash
Great Neighbour / Super Voisin

Hello!

 

Our phones are not working????

2 REPLIES 2

Martin
Legend
Legend
Hello,

If your accounts show active status, remove the SIM cards and batteries, if removable. Check the SIM cards for unusual wear and tear, and the batteries for bulges and leakage. If none of the above is present, reinsert them, ensuring that none is loose. Reboot your phone.

I hope this helps.

Luddite
Oracle
Oracle

Community will need more infor to help you. But to begine have you logged into your account to ensure they are active.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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