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Great Neighbour / Super Voisin

Out of city - long distance message?

I'm travelling out of my home city (within province) and testing out my service coverage. I am getting a message for outgoing calls (to another Canadian number) that says "please stay on the line until your call is completed - long distance charges may apply". This hasn't happened with my previous carrier before and my plan is unlimited Canada wide... Any insight? 

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Mayor / Maire

Re: Out of city - long distance message?

It's a generic message, left over from the old local calling restrictions of the landline era.

 

Put a "1" in front of the number(s) to avoid hearing the message.

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Mayor / Maire

Re: Out of city - long distance message?

It's a generic message, left over from the old local calling restrictions of the landline era.

 

Put a "1" in front of the number(s) to avoid hearing the message.

View solution in original post

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Mayor / Maire

Re: Out of city - long distance message?

@lanc no worrys you will not be charged anything extra dial a 1 in front of your number have a great day!

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Mayor / Maire

Re: Out of city - long distance message?


@lanc wrote:

I'm travelling out of my home city (within province) and testing out my service coverage. I am getting a message for outgoing calls (to another Canadian number) that says "please stay on the line until your call is completed - long distance charges may apply". This hasn't happened with my previous carrier before and my plan is unlimited Canada wide... Any insight? 


Ignore that old message. Dial 1 before area code and you're good to go.

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Mayor / Maire

Re: Out of city - long distance message?

 @lanc 

And in response to your tags, there's no roaming in Canada. This is a nation-wide service.

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Mayor / Maire

Re: Out of city - long distance message?

There are still plans out there (including Telus, Koodo & PM plans) that may include local area calling or provincial or Canada wide calling. Thus the Network message is generic to cover all possibilities. 

 

AE_Collector

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