09-26-2020 11:38 AM - edited 01-05-2022 05:05 PM
I'm travelling out of my home city (within province) and testing out my service coverage. I am getting a message for outgoing calls (to another Canadian number) that says "please stay on the line until your call is completed - long distance charges may apply". This hasn't happened with my previous carrier before and my plan is unlimited Canada wide... Any insight?
Solved! Go to Solution.
09-26-2020 12:02 PM
There are still plans out there (including Telus, Koodo & PM plans) that may include local area calling or provincial or Canada wide calling. Thus the Network message is generic to cover all possibilities.
AE_Collector
09-26-2020 11:54 AM - edited 09-26-2020 12:04 PM
And in response to your tags, there's no roaming in Canada. This is a nation-wide service.
09-26-2020 11:43 AM - edited 09-26-2020 11:46 AM
@lanc wrote:I'm travelling out of my home city (within province) and testing out my service coverage. I am getting a message for outgoing calls (to another Canadian number) that says "please stay on the line until your call is completed - long distance charges may apply". This hasn't happened with my previous carrier before and my plan is unlimited Canada wide... Any insight?
Ignore that old message. Dial 1 before area code and you're good to go.
09-26-2020 11:41 AM
@lanc no worrys you will not be charged anything extra dial a 1 in front of your number have a great day!
09-26-2020 11:41 AM - edited 09-26-2020 11:43 AM
It's a generic message, left over from the old local calling restrictions of the landline era.
Put a "1" in front of the number(s) to avoid hearing the message.